Bridging the Leadership Gap

an ihhp interactive livecast
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Bridging the Leadership Gap

Help leaders do what's difficult. For organizations to thrive, their leaders need to do more than manage performance and projects. They need to be able to engage and have the courage to truly connect with their teams.

Leaders are now being expected to be role models and lead the way forward in ways that they never have before. They need to know how to listen - really listen - to show empathy, build trust, have tough conversations, and give each team member a voice in the organization. Leaders are also being asked to coach, foster collaboration, and adapt. They are being called on to be agile, unbiased, non-racist, and inclusive.

This type of leadership builds a culture that can weather uncertainty and remain resilient in the face of a crisis and has the ability to achieve great things together with their team members. This approach is more than what many leaders signed up for or are equipped to manage. They are needing to build new and different skills; essential foundational human skills that are the difference-maker as we prepare to enter a new year of the next normal.

On December 2nd, IHHP's Dr. JP Pawliw-Fry and Dr. Cranla Warren explored this shift in leadership skills in a panel discussion that featured:

  • Pamela Ramnarain, Director and HR Business Partner at Scotiabank
  • Jay Hart, HR Director at Ally Financial

After watching the livecast replay, you will be better equipped to:

  • Empower leaders to better connect with their teams to create purpose, diversity of thought, and give them a voice within the organization
  • Create safety, trust, and courage to support diversity, equity and inclusion
  • Help leaders and their teams to build the resilience needed to navigate the world of work as it continues to evolve
  • Help leaders understand why they must embrace learning soft skills like emotional intelligence and how to do it effectively
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Dr. Cranla Warren

VP of Leadership Development, IHHP 

A lifelong student of human behaviour, Dr. Warren holds a Ph.D in Organizational Psychology and a post-graduate certificate in professional leadership. As a psychologist, business leader, and former family therapist, Cranla has a wealth of knowledge and experience in health psychology, organizational systems dynamics, values-based leadership, coaching and employee engagement.

Dr. JP Pawliw-Fry

Co-founder & President, IHHP 

As an world-renowned Emotional Intelligence keynote speaker, JP brings something different than the usual: he combines teaching experience at a world class business school (Kellogg), being an award-winning entrepreneur (Profit Magazine’s Fastest growing companies), authoring a New York Times Bestselling book as well as working with Olympians, NFL teams, Navy Seals and a who’s who of Fortune 500 companies.

Pamela Ramnarain

Director, HR Business Partner, Scotiabank

Pamela is an HR Leader with over 15 years of experience in various functions of Human Resources, and 3 years working as an Agile Coach leading corporate culture initiatives. She is known for her unique ability to leverage her combined experience to support driving culture change, transformational leadership within DEI, thought leadership; and providing mentorship and coaching support within the professional HR community.  

Jay Hart

HR Director, Ally Financial

As an experienced leader, Jay has spent the past two decades focusing his efforts on helping connect talent strategies to business objectives. In 2018, Jay joined Ally Financial, where he has been driving enterprise initiatives surrounding the evolution of Leadership Development and Managerial Effectiveness in a post-pandemic environment. Prior to Ally, Jay spent nearly a decade at Bank of America.



We help you harness the emotions that stand in the way of building trust, collaboration, and engagement across the organization. We function as an extension of your team, ensuring that your people build the skills of Emotional Intelligence so everyone can perform at their best even during great challenge and change.

Over the past 20 years, we built a methodology of teaching these skills with life changing results to Olympic and professional athletes, hundreds of blue chip companies, including Goldman Sachs, Intel and IBM and many government agencies, including the US Marines and NASA. We have also, literally, written the book on pressure, with it becoming a NY Times bestseller.

Learn more about IHHP